Refund Policy

ABA Virtual strives to provide high-quality professional services and educational resources.

Effective date: July 1, 2026

Introduction

ABA Virtual strives to provide high-quality professional services and educational resources.


Consultation & Therapy Sessions

Appointments cancelled at least 24 hours before the scheduled session may be rescheduled without additional charges.

Appointments missed without prior notice may not be eligible for a refund.


Assessments

Once an assessment has commenced, refunds are generally not available because professional time has already been allocated.


Digital Products

Due to the instant delivery of downloadable resources, PDFs, guides, worksheets, and similar digital products are non-refundable.

If a purchased file is corrupted or inaccessible, we will provide a replacement copy.


Exceptional Circumstances

Refund requests resulting from duplicate payments, technical errors, or billing mistakes will be reviewed individually.

Where approved, refunds will be processed using the original payment method.


Processing Time

Approved refunds are generally processed within 7–14 business days depending on the payment provider.

Contact

For questions regarding this policy, please contact: contact@abavirtual.net